1. Introduction

MatWalk ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR/RGPD).

2. Data Controller

Company: TAOPIB
Address: 401 rue de Barbotte, 45160 Olivet, France
SIRET: 95294002100019
RCS: Orléans 952 940 021

3. Data We Collect

3.1 Account Information

• Email address
• Account creation date
• Authentication data (hashed passwords, OAuth tokens)

3.2 Subscription Information

• Subscription plan and status
• Payment history (processed by Stripe)
• Billing information (stored by Stripe, not on our servers)

3.3 Usage Data

• Tarot consultation history
• Feedback and ratings
• Spread types and card selections

4. How We Use Your Data

We use your data to:

• Provide and improve our tarot reading services
• Process your subscription and payments
• Send service-related communications (account updates, security alerts)
• Improve our AI interpretation system based on your feedback
• Comply with legal obligations

5. Legal Basis for Processing

We process your data based on:

• Contract: To provide our services
• Legitimate Interest: To improve our services
• Consent: For marketing communications (if opted in)
• Legal Obligation: For financial/tax records

6. Data Retention

• Account Data: Until account deletion
• Consultation History: Until account deletion or 5 years (whichever is longer)
• Financial Records: 10 years (French legal requirement)
• Anonymized Analytics: Indefinitely

7. Your Rights (GDPR)

You have the right to:

• Access: Export all your personal data
• Rectification: Correct inaccurate data
• Erasure: Delete your account and data
• Portability: Receive your data in machine-readable format
• Object: Object to certain data processing
• Withdraw Consent: For consent-based processing

You can exercise these rights from your Account Settings.

8. Contact Us

For privacy-related questions or to exercise your rights:

Email: privacy@matwalk.com
Address: TAOPIB, 401 rue de Barbotte, 45160 Olivet, France