Terms of Service

Last updated: November 27, 2024

1. Acceptance of Terms

By accessing and using MatWalk ("the Service"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Service Provider

Company: TAOPIB
Address: 401 rue de Barbotte, 45160 Olivet, France
SIRET: 95294002100019
RCS: Orléans 952 940 021
Email: contact@matswalk.com

3. Service Description

MatWalk provides AI-powered Tarot de Marseille interpretations for personal reflection and guidance. Our service includes:

  • Professional tarot consultations using AI technology
  • Multiple spread types for different question contexts
  • Detailed card interpretations based on traditional Marseille methodology
  • Consultation history and feedback system

4. Important Disclaimers

4.1 Nature of Service

Tarot readings provided by MatWalk are for entertainment and personal reflection purposes only. They should not be considered as:

  • Medical advice or diagnosis
  • Financial or investment advice
  • Legal counsel or recommendations
  • Psychological or therapeutic treatment
  • Absolute predictions of future events

4.2 Professional Advice

Always consult qualified professionals for medical, financial, legal, or mental health matters. Tarot readings should complement, not replace, professional guidance.

5. User Responsibilities

You agree to:

  • Provide accurate account information
  • Maintain the confidentiality of your account credentials
  • Use the Service in compliance with all applicable laws
  • Not attempt to reverse-engineer or exploit the Service
  • Not use the Service for illegal or harmful purposes
  • Not share your account with others

6. Age Requirement

You must be at least 16 years old to use MatWalk. By using the Service, you represent that you meet this age requirement.

7. Subscription Plans

7.1 Available Plans

MatWalk offers multiple subscription tiers with different features and consultation limits. Current plans and pricing are available on our Pricing page.

7.2 Billing

  • Subscriptions are billed monthly or annually based on your selected plan
  • Payment processing is handled securely by Stripe
  • All prices are in Euros (EUR) and include applicable taxes
  • Subscription fees are non-refundable except as required by law

7.3 Plan Changes

  • You may upgrade or downgrade your plan at any time
  • Upgrades are prorated and take effect immediately
  • Downgrades take effect at the start of your next billing cycle

7.4 Cancellation

  • You may cancel your subscription at any time from your account settings
  • Cancellations take effect at the end of the current billing period
  • You retain access to paid features until the end of your billing period
  • No refunds are provided for partial billing periods

8. Free Trial

New users may be eligible for a free trial period. Trial terms (duration, features) will be clearly disclosed at signup. You can cancel during the trial without charge. If not canceled, your payment method will be charged at the end of the trial period.

9. Consultation Limits

Each subscription plan includes a specific number of consultations per month. Limits reset on your billing cycle date. Unused consultations do not roll over to the next billing period.

10. Intellectual Property

10.1 Our Content

All content, features, and functionality of MatWalk (including AI interpretations, card images, text, graphics, logos, and software) are owned by TAOPIB and protected by international copyright laws.

10.2 Your Content

You retain ownership of questions and feedback you submit. By using the Service, you grant us a license to use this content to:

  • Provide and improve the Service
  • Train and enhance our AI interpretation system
  • Generate anonymized analytics and insights

11. Privacy and Data Protection

Your use of MatWalk is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in compliance with GDPR.

12. Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access. We reserve the right to:

  • Perform scheduled maintenance (with advance notice when possible)
  • Modify or discontinue features (with reasonable notice)
  • Implement emergency fixes or updates

13. Prohibited Uses

You may not use MatWalk to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit malicious code or viruses
  • Attempt unauthorized access to our systems
  • Scrape or copy our content without permission
  • Resell or redistribute our Service
  • Use the Service for commercial purposes without authorization

14. Account Termination

14.1 By You

You may delete your account at any time from your Account Settings. This will permanently delete your data as described in our Privacy Policy.

14.2 By Us

We reserve the right to suspend or terminate your account if you:

  • Violate these Terms of Service
  • Engage in fraudulent or abusive behavior
  • Fail to pay subscription fees (after grace period)
  • Use the Service in a manner that harms others or our business

15. Limitation of Liability

To the maximum extent permitted by law:

  • MatWalk is provided "as is" without warranties of any kind (express or implied)
  • We are not liable for decisions made based on tarot interpretations
  • Our total liability is limited to the amount you paid in the last 12 months
  • We are not liable for indirect, incidental, or consequential damages

16. Indemnification

You agree to indemnify and hold TAOPIB harmless from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights

17. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of significant changes via:

  • Email notification (at least 30 days in advance)
  • Prominent notice on the Service

Continued use after changes take effect constitutes acceptance of the new Terms.

18. Governing Law

These Terms are governed by French law. Any disputes shall be resolved in the courts of Orléans, France.

19. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and TAOPIB regarding the Service.

21. Contact Us

For questions about these Terms of Service:

Email: legal@matswalk.com
Address: TAOPIB, 401 rue de Barbotte, 45160 Olivet, France

22. Consumer Rights (EU)

If you are an EU consumer, you have the right to withdraw from your subscription within 14 days of signup without providing a reason. To exercise this right, contact us at legal@matswalk.com.